Frequently asked questions
Everything you want to know about RankPrima, voice assistants and AI visibility — in plain language.
General
What is RankPrima?
RankPrima is a European service that makes local businesses findable for voice assistants and AI. We check your business details every month across the sources Siri, Alexa and Google Assistant rely on, and show you what does not add up. The AI plan goes further: with it it also measures whether ChatGPT, Gemini and Perplexity name your business, and which signals you are still missing.
What is voice search optimisation and why does it matter?
Voice search optimisation makes sure a voice assistant finds and recommends your business when someone asks a question out loud. An assistant does not show a list of results — it gives one answer. If your details are wrong or incomplete in the sources assistants rely on, that one answer goes to a competitor.
What is AI visibility?
AI visibility is the extent to which AI assistants such as ChatGPT, Gemini and Perplexity know your business, describe it correctly and recommend it. More and more people ask AI which business to choose instead of searching themselves. A business that is invisible to those systems misses out on those customers without ever noticing.
How is this different from classic SEO?
Classic SEO tries to move you up a list of ten blue links. Voice assistants and AI do not give a list: they pick one answer. RankPrima therefore focuses on the data sources and signals those systems use to pick that one answer — a complement to classic SEO, not a replacement for it.
Voice assistants
Which voice assistants do you cover?
RankPrima Voice focuses on Siri, Alexa and Google Assistant. Those assistants base their answers on sources such as your Google Business Profile, Apple Business Connect, Bing Places and the key business directories. We check exactly those sources for you and show, source by source, what is missing or off.
I already have a Google Business Profile — isn’t that enough?
A good Google Business Profile is a strong start, but it is only one source. Siri leans on Apple data, Alexa on Bing, and assistants cross-check sources against each other: one outdated phone number or address elsewhere undermines your credibility. RankPrima makes sure all the sources are right — and stay right.
How long before I’m the answer?
Honest answer: think weeks, not days. Directories and assistants need time to pick up corrections, so the first weeks are about building the foundation — correct details, everywhere, in every source. After that, your monthly report shows step by step how your visibility is building.
AI assistants
How do ChatGPT, Gemini and Perplexity pick a local business?
AI assistants build their answers on public sources: business directories, map services, your website, structured data and mentions in trustworthy places. Consistent details and clear, machine-readable information make your business a credible candidate. If you are missing from those sources, or they contradict each other, you are rarely recommended.
Can you guarantee that ChatGPT recommends me?
No — and anyone who does promise that is selling hot air: nobody controls what an AI model answers. What we can do is make your business the most credible candidate, with correct, consistent, machine-readable details in the sources AI relies on. And we measure every month what AI says about you, so you see the progression in black and white.
What does the AI plan add over Voice?
Everything in Voice stays: your listings checked and tracked, plus the monthly report. On top of that come AI visibility checks, structured data (Schema.org) and AI mention monitoring. That way we track what ChatGPT, Gemini and Perplexity say about your business and work on making you the answer.
Pricing and billing
How does the free trial work?
You try RankPrima free for 14 days, with no setup fees and no obligations. If it is not for you, you simply stop before the trial ends.
What do the plans cost?
RankPrima Voice costs $49 per month, RankPrima AI $99 per month. Pay annually and you get 2 months free. No setup fees and no hidden extras — the price you see is the price you pay.
Can I cancel at any time? What happens to my listings then?
On monthly billing you can cancel any month, with no cancellation fee. Your claimed profiles remain yours: your Google Business Profile and other listings are in your business’s name. We never hold your data hostage — only the monthly checking, follow-up and reporting stops.
Can I switch plans later?
Yes. You can upgrade from Voice to AI, or switch back, at any time. Your listings and your history simply carry over.
Privacy and data
Where is my data hosted?
In the European Union. RankPrima runs on EU infrastructure, with the GDPR as the starting point by design. The operator is a US company; your data still stays in Europe.
What do you do with my data?
We use your business details for exactly one purpose: making your business correctly findable in the sources assistants rely on. We work to the GDPR: no non-essential cookies without consent and no selling of your data to third parties. You can request or delete your data at any time.
Do you need access to my Google account?
We never ask for your password — you should not give that to any service. To claim or verify profiles such as your Google Business Profile, we work together with you: wherever an owner confirmation is needed, we walk you through that process step by step.
Question not answered here?
Email us at hello@rankprima.com — you will get a reply from a human. Or, even faster: run the free scan and see straight away where your business stands today.